Who is responsible for your information
I, Kristian Hill, decide why your information is collected and how it's used. Contact: WhatsApp +44 7759 017732, or reply to any email from me. Voyage Digital Ltd (Griva Digeni 51, Athineon Court, Office 202, Paphos 8047, Cyprus) builds and runs this onboarding for me and handles your information only on my instructions. For now the database sits in an account Voyage Digital holds for me. When it moves to my own account, this notice will say so.
What I keep
- From the first card: your name, email, WhatsApp number and time zone.
- From Where You're At: your answers.
- From Ready to start: your answers, including health information, and your consent and when you gave it.
- From your agreement: the version you saw, your ticks, and your typed name with the date and time you signed.
- Whether you've booked your first session and watched the second video, and when.
- If you ticked the box on Where You're At: a link to your 3 minute self-check result.
While you work through the forms, your browser also keeps your progress on your own device, so you can close the page and come back. Each form is saved to the database when you press save.
Why I keep it
To prepare for our sessions, to coach you safely, and to keep a record of what we agreed.
My legal basis
Your details, Where You're At and your agreement: to deliver the coaching you signed up for (UK GDPR Article 6(1)(b)). Your health answers: your explicit consent (UK GDPR Article 9(2)(a)), which the tick box on Ready to start records. You can withdraw that consent at any time by messaging me. I then delete your health answers from the database and my client sheet, and I won't suggest anything physical, or any breathwork or hypnosis, until you fill in the check again.
Who sees it
I do. Voyage Digital's team can reach the database and my client sheet to run and fix them, and doesn't use your information for anything else. My client sheet is a private Google Sheet that only I and that team can open. It holds your details and all your answers, health answers included, so I can prepare for our sessions. The emails about your forms carry no answers, only a link to that sheet, which needs my login.
Services that handle it for me
| Service | What for | Where |
|---|---|---|
| Supabase | The database that stores your forms | Frankfurt, Germany |
| Netlify | Hosts these pages and saves your forms | United States |
| Resend | Sends the confirmation emails | Ireland, EU |
| My private client sheet, with all your answers | Google data centres, including outside the UK | |
| Calendly | Booking your first session, under Calendly's own privacy notice | United States |
Where a service handles information outside the UK, it does so under the safeguards UK law requires for that transfer.
How long I keep it
- Health answers: deleted 6 months after our coaching ends.
- Most of the rest: deleted 12 months after our coaching ends.
- Your signed agreement may need to be kept longer for tax and legal records: 6 years after our coaching ends.
- If you never start coaching, everything is deleted 6 months after you last saved a form.
- The same goes for your row in my client sheet: it is deleted when your information is.
- Ask me and I'll delete it sooner, unless the law says I have to keep something.
Your rights
You can ask to see your information, correct it, delete it, or get a copy. You can withdraw consent at any time. Message me on WhatsApp or reply to any email from me. If you're not happy with how I've handled it, you can complain to the Information Commissioner's Office (ico.org.uk).
Safety
Not medical advice. In an emergency call 999 or your local number. Samaritans, free, any time: 116 123.